Luis Angel Rivera

1134 Palm Place Drive N.E Palm Bay, FL 32905 (407) 956-8850


 

SKILLS:

Hardware:

Software:

WORK HISTORY:

System Administrator Dec 1998 to Present

Administered two Windows NT 4.0 Servers and 25 workstations running 95/98/NT. Responsible for configuration and maintenance of Web Server using IIs 4.0, Microsoft Exchange, setting appropriate security permissions on FTP accounts, training end users, phone support for windows 95/98/NT. Maintance/repair of systems and there associated Peripherals.

System Administrator/ISP Specialist/Phone Support May 1998 to November 1998

Administered Windows NT 4.0 running MS-Proxy, Radius Authentication Software and Imail Server. Responsible for configuration and maintenance of DNS Server using Bind NT, Web Server using IIs 3.0, configuration of Virtual Domains, setting appropriate security permissions on FTP accounts, training new employees, phone support for windows 95/98/NT, Internet Explorer and Netscape 3.x/4.x. Documentation of DNS usage and virtual domain creation.

Field Engineer/PC Technician January 1998 to May 1998

Integrated PC’s running Windows 95 , Windows NT 3.51 and 4.0 using the TCP/IP protocol. Troubleshooted Hardware, Software and Network problems. Recommended and implemented IT solutions. Configured, tested and supported an array of software and Hardware. Built and configured new systems to customer specifications. Instructed end users in the use of hardware and software. Repaired and maintained various types of PCs and their associated peripherals and software

System Integrator/Network Support May 1997 to August 1997

Integrated PC’s running Windows 95 , Windows NT 3.51 and 4.0 using the TCP/IP protocol. Installed and configured Bay Network Routers, hubs, patch panels and installed cabling. Troubleshooted Hardware, Software and Network problems. End user phone support and training.
 

Network Engineer/Help Desk Support January 1997 to May 1997

Integrated PC’s running Windows 95 and Windows NT 3.51 with Unix workstations using emulation programs such as Exceed and protocols such as IPX/SPX, NetBEUI and mainly TCP/IP. Installed, configured, repaired and supported a large array of PC’s and there related peripherals and software. Instructed end users in the use of hardware and software. On-line phone support. Implemented system security and memory management for end users.

IS Manager/Help Desk Technician July 1996 to November 1997

Installed and maintained a Windows NT 3.51 network with Windows 95 workstations. Responsible for Phone support, network installations, network management, PC repairs, end user support and training. Installed all phases of peripherals including CD-ROM’s, tape backups, modems, printers, scanners, hard drives, system boards, SCSI devices and many more.

Field Technician/Phone Support  July 1995 to July 1996

Responsible for configuring, testing and supporting a large array of software/hardware and troubleshooting related problems. Installed and supported peer-to-peer and client server networks with Windows NT, Windows 95 and Windows for Workgroups using TCP/IP, NetBEUI, Microsoft DLC and IPX/SPX protocols. Phone and on-site support. for end users.

Systems Field Engineer March 1995 to July 1995

Supported a 5,000 user Banyan Network connecting the United Nations 5 buildings with workstations running Windows NT, Windows for workgroups 3.11, beta version of Windows 95 and some Macintosh system 7.0 using NetBEUI, IPX/SPX, AppleTalk, MacTCP and TCP/IP protocols. Configured, tested and supported an array of software and Hardware. Instructed end users in the use of hardware and software. On-line help desk phone support. Implemented system security and memory management for end users.

Bench Technician/Network Support February 1994 to March 1995

Configured, tested and supported an array of software and Hardware. Built and configured new systems to customer specifications. Instructed end users in the use of hardware and software. On-line help desk phone support and Customer service. Repaired and maintained various types of PCs and their associated peripherals and software.

Responsible for configuring, testing and supporting a large array PCs and their associated peripheralsand software. Built and configured new systems to customer specifications and troubleshooted hardware and software problems. Instructed end users in the use of hardware and software. On-line help desk phone support and Customer service. Installed and maintain Microsoft networks.
 

 

EDUCATION:

Dec 2000 Florida Institute of Technology

  • Bachelor in Computer Science

Dec 1998 Florida Institute of Technology

May 1993 Johnson and Wales University—Providence, RI

June 1991 George Westinghouse—Brooklyn, NY
 

REFERENCES:  Available upon request

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